Rental Conditions / General Terms and Conditions for the holiday accommodations of 4Bro Rooms Laemera Village:

1. Contract

1.1 The following terms and conditions govern the contractual relationship between the landlord of a holiday home or holiday apartment – ​​hereinafter referred to as the "Host" – and the tenant – hereinafter referred to as the "Guest." The holiday home or holiday apartment is hereinafter referred to as the "Accommodation."

1.2 Upon receipt of the written booking confirmation by the customer, a direct rental agreement is concluded between the landlord and the customer. The basis of the contract – hereinafter also referred to as the "Booking" – is the written booking confirmation, the property presentation on the website https://www.xxx at the time of booking, and these Rental Conditions.

1.3 The Host undertakes to provide the services specified in the booking in accordance with the contract and the law, in particular to make the accommodation available to the customer for their sole use during the booked period.

1.4 The accommodation is rented to the guest for the booked period. The guest agrees to use the accommodation exclusively for personal vacation purposes and with no more than the maximum number of people specified in the booking.

2. Payment

2.1 The guest agrees to pay the rental price stated in the booking.

2.2 Payment is due in one lump sum no later than 7 days after booking.

2.3 Without full payment, the guest is not entitled to the booked service. The host may refuse to hand over the property at the start of the rental period.

2.4 The rental price includes the average cost of electricity. Should electricity consumption be significantly higher, the host reserves the right to invoice these additional costs after the stay.

3. Guest Folder

3.1 Unless otherwise agreed in the booking, the guest will receive a digital guest folder with instructions from the host regarding key handover, arrival, departure, and other important information after full payment of the rental price.

4. Changes

4.1 Any changes requested by the guest, for example, regarding the rental period or the number of people traveling with them, are deemed to have been agreed upon receipt of the landlord's written confirmation.

4.2 The host will inform the customer immediately of any changes to services. Unless the changes are minor, the guest may withdraw free of charge within 10 days by submitting a written notice to the host.

4.3 After booking, price increases are only possible for objectively justified and unforeseeable reasons to a verifiable extent, for example, increases in fees, taxes, and charges. For price increases of more than 5% of the rental price, the guest may withdraw free of charge within 10 days by submitting a written notice to the landlord.

5. Cancellation

5.1 The guest may cancel the booking by submitting a written notice to the landlord up until the start of the rental period agreed upon in the booking. The date of receipt of the cancellation notice is decisive.

5.2 The following flat-rate cancellation fees apply: 25% of the rental price for cancellations up to 42 days before the start of the rental period; 50% of the rental price for cancellations from the 41st to the 28th day before the start of the rental period; 75% of the rental price for cancellations from the 27th day before the start of the rental period or in the event of a no-show.

5.3 The guest is free to provide evidence that the host has suffered no or significantly less damage. This is generally assumed if the property could be rented to someone else for the same period and under the same conditions. 6. On-site and after the trip

6.1 Unless otherwise agreed upon in the booking, the host will make the property available to the guest in the contractually agreed condition from 3 p.m. on the day of arrival. If the guest arrives later than 8 p.m., the host should be informed in advance. At the end of the rental period, the property must be vacated by 12 noon at the latest.

6.2 The property must be left swept and locked at the end of the rental period. The following tasks must be completed beforehand: Pack up personal belongings, place used towels in the shower, dispose of garbage in the designated containers, and turn off lights and electrical appliances.

6.3. The property may only be used by the maximum number of people stated in the booking confirmation. The landlord may refuse to accommodate excess guests.

6.4 Dogs are only permitted in the accommodation upon prior agreement. They must be house-trained and have a calm demeanor. Dogs are not allowed on furniture or in the bed. For the more extensive cleaning, we charge a one-time fee of €25 per stay. This can be paid directly on site.

6.5 Guests are expected to be considerate of their neighbors. The guest is obligated to observe any house rules posted.

6.6 The guest undertakes to treat the property, including its inventory and outdoor facilities, with the utmost care. The guest is liable for any damage to furnishings, rooms, or the building caused by the guest's negligence. The guest must immediately report the damage to the host. The guest is liable for any consequential damage caused by failure to report the damage in a timely manner.

6.7 In the event of any disruptions to the booked service, in particular defects in the property, the guest is obligated to do everything reasonable to help rectify the disruption or to minimize any damage that may occur. The guest is obligated to immediately report any disruptions to the service to the host.

6.8 Upon returning from the trip, the guest may request a reduction in the rental price from the host (complaint) if services were not provided in accordance with the contract and the guest did not negligently fail to report the defect immediately (without culpable delay). The complaint must be received in writing by the host within one month of the end of the rental period.

7. Termination

7.1. The host may terminate the contract before or after the start of the rental period without notice if the guest fails to make due payments on time despite prior reminders, or otherwise acts in breach of contract to such an extent that the host cannot reasonably be expected to continue the contractual relationship. In this case, the host may demand cancellation fees in accordance with Section 6 of these Rental Terms and Conditions.

7.2 Furthermore, the contract may be terminated by both the guest and the host if the fulfillment of the contract is significantly impeded, endangered, or impaired as a result of force majeure that was not foreseeable at the time the contract was concluded. The guest and the host are released from their contractual obligations. However, they must reimburse the other party for services already provided.

8. Host Liability

8.1 The host is liable to the guest for providing the property in accordance with the contract and the law.

8.2 The guest is liable for any damage to furniture and equipment, as well as for the loss of a key. Parents are also liable for their children. Dog owners for their dogs.

9. Final Provisions

9.1 The invalidity or ineffectiveness of individual provisions shall not affect the validity of the remaining provisions. Void or ineffective clauses will be replaced by the host and guest with effective ones that most closely approximate the economic and legal intent of the respective provisions.

9.2 In the event of a legal dispute, the Rhodes District Court shall be the place of jurisdiction. European Union law shall apply.